115 Middle Street New Bern, NC 28560 (252) 638-3500
DEDICATED - RESPONSIVE - RECOMMENDED Listening and providing personal attention every step of the way while helping you buy or sell real estate is my primary focus. It's one of the biggest investments of your life. You need a professional with exceptional communication skills and attention to detail that you can count on to produce successful results. Whether it's helping prepare your home for the market, finding your dream home or that perfect investment property, you can depend on my honesty, integrity and loyalty in every transaction. I bring my love for the New Bern area and my passion for helping people to every real estate client. Sailing the protected waters here was one of the main reasons I came to call New Bern home. There are so many unique destinations within easy distance to explore on the waterways from historic seaports to quaint fishing villages to bountiful estuaries. For me, it's the perfect place to enjoy an excellent quality of life, spend time with family and friends, sail, play tennis, dance, make music, and cook. Call me today and put my experience and resources to work for you.
What my clients are saying (105)
My Service Ratings
11/27/2024 - Robert Monteleone
Excellent realtor and person!
My Service Ratings
11/16/2024 - Kim Homes
We had a wonderful experience with Susanne! From the first phone call we knew we were in good hands! Susanne gave an excellent presentation of how she would sell our home and gave excellent advice for what to do to stage our rooms! It worked! Our place sold fast!! This was not our primary residence so we did most transactions over email. Susanne made it effortless. Susanne was in constant communication with us and gave feedback from the showings. Susanne is the ultimate professional and you would be lucky to have her as your realtor. Thanks Susanne! You have a customer for life!!
My Service Ratings
11/16/2024 - Diane Vandersall
From the minute I met Susanne- I knew she was the realtor for us. She was professional and personable and made me feel heard and important from my first inquiry. She went above and beyond my expectations. I honestly can’t recommend her enough! Thank you, Susanne, for everything. We love our new home sun much!
My Service Ratings
09/27/2024 - Liane O. Lauersdorf
We had a lot for sale in North Carolina. The cost of the property taxes, water and mowing wasn't too bad, but after almost 30 years, the HOA dues were ridiculously high for an empty lot. Susanne was recommended to us by a very dear friend of mine Brenda Bokano, who also works for Coldwell Banker Sea Coast Realty. It was a great recommendation because Susanne was able to sell our lot in a timely fashion. She went above and beyond. If I could give her more than 5 stars, I would!!! Liane and Bill Lauersdorf, Trinity, Florida
My Service Ratings
09/27/2024 - Joseph X. Belsito
Susanne absolutely made our elderly parents sale go smoothly and efficiently. She was professional, caring and had great communication. Highly recommend!
My Service Ratings
09/27/2024 - William F. Lauersdorf
Suzanne did a fantastic job for us. We listed with her from Florida. She handled all aspects of our sale from listing to closing without a issue at all.
My Service Ratings
09/10/2024 - Gerard MacLellan
Susanne is such a wonderful person and a great Real Estate professional! She communicated with me every detail I needed to understand and did so with the utmost patience. She worked with all parties involved and helped make this a smooth transaction. I will gladly recommend Susanne to everyone I know.
My Service Ratings
09/07/2024 - Pamela Q. J. Andre
Susanne is incredibly organized and her communication skills are great. I would definitely recommend her.
My Service Ratings
08/26/2024 - Lauren H. Luebs
Susanne is wonderful and works tirelessly to do an amazing job for you! We will definitely use her as our realtor again!
My Service Ratings
05/31/2024 - John A. Shea
From beginning to end Susanne was caring and responsive to our needs. She went out of her way to make sure everything ran seamlessly as our move was not just across town but out of state. We would highly recommend Susanne to represent any of your buying or selling needs. John and Deborah Shea
My Service Ratings
05/11/2024 - Thomas T. Broderick
Always professional and loyal to her clients to successfully complete the mission. Well done and thanks Susanne!
My Service Ratings
05/11/2024 - Susan D. Broderick
Suzanne always had our interest in mind. She kept us informed, kept our property beautifully visible to buyers and connected to buying agents. It was always a pleasure to interact with Suzanne and the best part…..a successful sale.
My Service Ratings
05/04/2024 - Nancy Rosa
Susanne is incredibly thorough, thoughtful, smart and truly a great realtor. She was an incredible resource to help us get settled with the proper contacts for utilities and services. We are thankful and grateful for a wonderful experience Susanne provided us.
My Service Ratings
05/04/2024 - Deborah Lafosse
Our experience with Coldwell Banker and Susanne Pendleton was incredibly informative, easy and efficient. We would definitely recommend Susanne to anyone interested in buying or selling in this area. Thank you Deborah LaFosse
My Service Ratings
05/04/2024 - Heather J. Pendleton
Our experience with our realtor, Susanne Pendleton, was the best we have had in our nearly twenty years of marriage and five moves! She made the transition seamless and thought of everything. She had our best interest at heart and was a great advocate for us, the buyer. Highly recommend her and Coldwell Banker.
My Service Ratings
04/16/2024 - David Santiago
Susanne treated us like best friends.
My Service Ratings
04/12/2024 - Amy Thomason Troxell
We had a wonderful experience working with Susanne! She was very responsive and efficient to answer any and all questions we had or troubleshoot challenges we faced. We would absolutely work with Susanne again. We highly recommend!
My Service Ratings
03/11/2024 - Cheryl Engber
Susanne Pendleton made selling my house as easy as could be. Needless to say, she is very knowledgeable about the real estate market, especially in Fairfield Harbour. She is supportive and caring and showed me that she was concerned that I get the best deal I could.
My Service Ratings
03/10/2024 - Linda Jo Basden
When we decided to move to New Bern, Susanne Pendleton was our agent to help us choose our new home. She was attentive to learn what we needed and wanted in this relocation of 5 1/2 hours away. She then went to work for us. She previewed homes, sent information and always, always followed up in a timely manner. When the perfect home was chosen, she took care of details, educated us about necessary logistics, was a liaison with our bank and the seller while being professional, friendly and patient. We highly recommend her!
My Service Ratings
03/10/2024 - Linda JoBasden
When we decided to move to New Bern, Susanne Pendleton was our agent to help us choose our new home. She was attentive to learn what we needed and wanted in this relocation of 5 1/2 hours away. She then went to work for us. She previewed homes, sent information and always, always followed up in a timely manner. When the perfect home was chosen, she took care of details, educated us about necessary logistics, was a liaison with our bank and the seller while being professional, friendly and patient. We highly recommend her!
My Service Ratings
03/10/2024 - Not Provided
When we decided to move to New Bern, Susanne Pendleton was our agent to help us choose our new home. She was attentive to learn what we needed and wanted in this relocation of 5 1/2 hours away. She then went to work for us. She previewed homes, sent information and always, always followed up in a timely manner. When the perfect home was chosen, she took care of details, educated us about necessary logistics, was a liaison with our bank and the seller while being professional, friendly and patient. We highly recommend her!
My Service Ratings
02/29/2024 - Barbara J. Campbell
Susann was recommended to me by a friend and I’ve already recommended her to several people. I found working with her was so easy. She is professional and also very friendly. I found there was nothing she wouldn’t take care of for me. Being a recent widow, I found things challenging but Susanne made me feel she had all the bases covered. She also listened to me and was never pushy. Selling my house and 2 lots could not have been easier or faster. I loved working with Susanne.
My Service Ratings
02/27/2024 - John A. Stropole
Susanne was fantastic
My Service Ratings
02/23/2024 - Denise Stropole
Susanne was fantastic following up and keeping us up to date on all aspects of our home purchase. We were out of state during the entire process and having Susanne there was like we were there the entire time.
My Service Ratings
02/14/2024 - Barbara J. Campbell
I have already shared with many people how great it was working with Susanne. She always was there for me when I needed anything. She was also very prompt when returning my calls and texts. I appreciated all her knowledge and guidance along the way. It was such a pleasure to work with her.
My Service Ratings
12/05/2023 - Carol A. Nobles
Attentive and caring.
My Service Ratings
11/05/2023 - Jacklyn P. Rhodes
Suzanne reached out to us to put our property on the market and sold it in a short period of time. She was always there to answer our questions and advocate for us. We can’t recommend her highly enough!
My Service Ratings
11/01/2023 - Sonya Reece Alexander
Susanne is the best of the best in her field. We appreciate all she did to see the sale of our former home and the purchase of our new one more than she knows. Anyone thinking of purchasing or selling property in the New Bern area should contact her.
My Service Ratings
10/26/2023 - Bob Pingicer
Susanne was great to work with. She was always willing to go the extra mile in our search for a house in New Bern. Searching for a property from Florida was challenging but Susanne would always make time for us, a couple of times in person and other times via zoom. After we closed on our house, Susanne was helpful in providing reputable contacts for flooring, painting, and general handyman work.
My Service Ratings
10/18/2023 - Jacklyn P. Rhodes
Suzanne was the catalyst behind our selling our property! She reached out to us and listed it and sold it very quickly. She was accessible every step of the way. We can’t recommend her highly enough!
My Service Ratings
10/05/2023 - Emily P Harrington
Susanne was exceptional in helping us sell our house on Yacht Court. We knew exactly what was happening from our first contact with her regarding selling our house to the final closure. She certainly is one that goes above and beyond, that's for sure.
My Service Ratings
08/18/2023 - Silvia Jimenez
She is very professional!!
My Service Ratings
08/13/2023 - Kenneth A. Lamb III
If you are looking for the best when it comes to buying and selling a home your search is over. Susanne has helped us to buy and sell two homes and we would not ever think twice about having anyone other than her represent us as she always has her clients best interest in mind. See you on the next house Susanne, your hard work is appreciated.
My Service Ratings
08/11/2023 - Linda K. Juranek
As a couple, my husband and I have purchased and sold eleven properties in the last few years. Without a doubt, our experience with our last real estate purchase with Suzanne Pendelton acting as our agent, was the best!! Professional, respectful, responsive, knowledgeable, timely, honorable, delightfully friendly, and integral are just a few of the adjectives that describe Suzanne. We would never hesitate to recommend Suzanne Pendleton to anyone in need of a real estate agent. She gets the job done! Period.
My Service Ratings
07/27/2023 - Karen J. Walsh
She had good communication, informing us about everything that was/needed to happen. She was helpful and pleasant to deal with.
My Service Ratings
07/26/2023 - John W. Behan
Susanne came recommended to me two years ago when my father passed away. It has taken this long to get this sale accomplished. It wasn’t an easy time is it for anybody involved as everybody lives out of town. That would include myself and my sister and brother we all live in different states even the buyers lives it up north in Vermont. Susanne had her hands full but handled it like the pro she is
My Service Ratings
07/19/2023 - Stephen R. Brockman
Susanne Pendelton handled our home purchase with true professionalism. She was more than competent in anticipating potential issues and solving them to our satisfaction. We would not hesitate in recommending her to anyone buying or selling any property transaction.
My Service Ratings
07/15/2023 - Michael J. Agar
I think that she's the best!! Very kind, courteous and very knowledgeable.
My Service Ratings
07/11/2023 - Karen Martin
Susanne was wonderful to work with! We were moving from out of state and she really had everything organized and ready for our visit. Thank you for all you have done!
My Service Ratings
07/10/2023 - Andrea D. Van Ness
Susanne Pendleton was with me every step of the way, and she not only kept me informed, but educated me along the way. This was a particularly difficult period of my life, and I appreciated her support and patience.
My Service Ratings
05/24/2023 - Christie Selken
Susanne was wonderful to work with during the sale of our home. Her knowledge of the real estate market in our area helped us to list our property at a competitive price and get it under contract quickly. Her expertise at dealing with negotiations made the whole process, including due diligence requests, a breeze. I will highly recommend her to anyone I know interested in selling or purchasing a home.
My Service Ratings
05/22/2023 - Alvah A. Price
I have you Susanne on numerous transactions in the last two years buying and selling and she has proven each time a degree of excellence and competency . I would highly recommend her for her professional ability and for her personal caring and attention. Susanne always goes above and beyond !
My Service Ratings
05/17/2023 - Kathy Butler Barber
Susanne was very prompt to answers all questions and explain the process. It couldn’t have been easier.
My Service Ratings
05/04/2023 - Diana B. Jones
I couldn’t have had a better agent! She kept me updated all the time and was always efficient and cheerful
My Service Ratings
04/23/2023 - tbw5959
Susanne was great to work with for our home purchase! She was responsive whenever we needed to talk to her (even while wading along the beach!) Her follow through on action items was great and she communicated status with us all along the way. She was also very knowledgeable of the Fairfield Harbour area where we were looking. Her patience with us when we kept changing our minds about things was much appreciated. Would definitely recommend her.
My Service Ratings
04/22/2023 - William A. Dobish
Susanne is AWESOME!!!! Such a Great experience dealing with her!!! She is AMAZING!!!!
My Service Ratings
04/18/2023 - Kathy P. Sheppard
Susanne was extremely professional and knowledgeable. It was a true pleasure to have her as my agent. She held my hand through the entire process. I felt blessed to have her as my agent.
My Service Ratings
01/14/2023 - slhdmh
After interviewing three top realtors in New Bern we choose to work with Susanne for our purchase and we were glad we did. Susanne was proactive without being bothersome and yet quickly responsive to our questions. She was a pleasure to work with and I would commend her to anyone looking for a knowledgeable real estate professional to help you in your real estate sale or purchase.
My Service Ratings
01/14/2023 - mcgjones41
We have known Susanne socially for some time. Knowing her to be knowledgeable and personable we had high expectations selecting her as our agent. Susanne far exceeded our expectations. She is a true professional. She stayed in constant communication, offering sound advice, assistance and reassurances along to way. We personally loved working with Susanne and highly recommend her as an agent who goes above and beyond.
My Service Ratings
01/14/2023 - kchenstudio
Susanne is, without a doubt, the most hard-working, thoughtful, and skilled realtor that I have ever met. She always went above and beyond to satisfy any request and ensured that I was comfortable at every stage of the process. Moreover, Susanne does not forget her clients after the deal is closed. She has been here for me long after I moved into the home. I am grateful to Susanne, not only for all her dedication and care, but her friendship.
My Service Ratings
01/14/2023 - ted Warnock
Susanne was great to work with for our home purchase! She was responsive whenever we needed to talk to her (even while wading along the beach!) Her follow through on action items was great and she communicated status with us all along the way. She was also very knowledgeable of the Fairfield Harbour area where we were looking. Her patience with us when we kept changing our minds about things was much appreciated. Would definitely recommend her.
My Service Ratings
01/14/2023 - ron19crouch
Over the years we have used 7 agents in buying and selling. Suzanne is head and shoulders above any agent we have used. She is personable, knowledgeable and professional. We had moved previously to selling so Susanne was responsible for the entire process. Every recommendation from price, preparing the house, suggested repairs, etc. was right on the mark. She kept us constantly updated on all issues (inspection, repairs, finding contractors to do the work, etc.) and returned all calls in a timely manner if not available when we called. We could not have had a less stressful experience, especially being states away during the process. We strongly recommend Susanne as your realtor when buying or selling.
My Service Ratings
01/14/2023 - 4b4d2tb46c
I would highly recommend Susanne as a Realtor. She is very helpful, patient, and very knowledgable about the area. She showed my husband and I many homes in the area we desired to live. When we found the home that we now purchased, she was there all the way to navigate us through it all. She even gave us contacts of local plumbers, air conditioning servicemen, and utilities set up information. Great person to work with!
My Service Ratings
01/14/2023 - jmcartan
Susanne was our realtor for selling our prior home and finding our new home. She is an excellent realtor. Her energy and dedication are top notch. She kept us informed, responded quickly to any questions or concerns and advised us throughout the process of selling and buying our homes. We appreciated her knowledge and expertise. We would recommend Susanne to anyone wishing to sell/buy a home.
My Service Ratings
01/14/2023 - remymertz
Susanne has an extremely fast response time to any inquiry we sent via text, call or email. We felt like she was always honest and straightforward and looked out for us (her client) every step of the way! Highly recommend!
My Service Ratings
01/14/2023 - stricklandmm
Susanne listed my home in New Bern in March 2019. Within 33 days, she presented me with a full price offer. She consistently communicated with me throughout the process and showed grace and compassion whenever I reached out to her with questions or concerns. Susanne is excellent at what she does – “code of ethics” “professionalism” “communication skills” is all top-notch. I would highly recommend her Real Estate expertise to anyone.
My Service Ratings
01/14/2023 - seaspun891
We have been extremely impressed with Susanne’s professionalism. During our home Initial buyer progress, she was prompt in replying to any of our questions or concerns. We were relocating from another state and Susanne was always sensitive to our time restrictions and we never felt rushed or pressured viewing prospective homes. Her local knowledge of the area made the buying progress comfortable and she made us feel welcome inTo the community. Even after the closing, Susanne has extended her hospitality with being available anytime we have questions. We highly recommend her as a agent.
My Service Ratings
01/14/2023 - albemane
My wife and I have previously relocated 4 times so we have dealt with Realtors from both a Buyer and Seller perspective. We enlisted Susanne Pendleton's help for finding our retirement place in New Bern, NC, and our experience with Susanne could not have been better. She has extensive knowledge of the area and really took the time to show us different locales and a range of offerings. Because we currently live in the Washington DC area, Susanne expertly and efficiently handled all aspects of the negotiation, purchase and closing. We cannot praise nor thank her enough for her help and guidance. If you're considering a move to the New Bern area, Susanne should be the first realtor you call.
My Service Ratings
01/14/2023 - jfreiwald2
Our house had been on the market for over a year, with very little activity. Susanne set a realistic price for the house and tirelessly promoted our property. She was a pleasure to work with, and she contacted us often concerning the status. Susanne used the services of a stager and photographer to show the house at its best. When we were out of town, she made sure that the house was ready for showing, lights on. She found a buyer for our house and represented us at closing, since we were not able to attend. We highly recommend Susanne Pendleton: she will do everything she can to sell your home and make the experience a positive one from start to finish.
My Service Ratings
01/14/2023 - user307150
My wife and I have purchased a number of properties and homes in the past decade. We met Susanne at an open house in July. She has made this the easiest, most pleasant, and smooth transaction we’ve ever had. Thank you Susanne. Kim and I are thrilled with your knowledge and all the guidance you’ve provided.
My Service Ratings
01/14/2023 - eddiebenton
Ms. Pendleton went out of her way to make my purchase quick and easy. She worked around my busy work schedule and even showed me the condo at 7:30 in the evening. She was knowledgeable in finding people needed to inspect, appraise, repair etc.
My Service Ratings
01/14/2023 - randylbrown6
The process of selling the house in New Bern while being in Pennsylvania was made so easy by Susanne. She kept us updated every step of the way. I would highly recommend using Susanne for your buying or selling needs.
My Service Ratings
01/14/2023 - marcialrichmond
As sellers, we had only one glitch and Suzanne was on top of it. She follows through and gets it done! No excuses or delays, just good ol' hard work from her. Our home went live on MLS and within 2 hours, she had 2 offers for us.
My Service Ratings
01/12/2023 - Celia I. VonOesen
Suzanne had been a blessing to me. Staying in New Jersey while my house was up for sale in No. Carolina meant many e-mails and calls to the final closing. I could not ask anything more from Suzanne. It was a pleasure working with her and I would not hesitate to recommend her to any of my friends in No. Carolina. I was recommended to her from a friend who worked with Suzanne in the sale of her house and she was right in recommending me to Suzanne.
My Service Ratings
01/06/2023 - Alvah A. Price
I have used Susanne to buy and sell both and have recommended her to friends that have bought also I highly recommend her as being knowledgeable personable with extremely high Integrity. she goes above and beyond as an agent and I now consider her also as a friend . Sincerely Alvah Price
My Service Ratings
12/10/2022 - Daniel W. Jefferson
Susanne is a wonder to work with. Actually listens to what the customer wants.
My Service Ratings
11/23/2022 - Kevin Chen
Susanne is one of the finest realtors I have had the pleasure of working with. Her work ethic, determination, and thoughtfulness remains unmatched. Anyone who works with Susanne will be extremely pleased.
My Service Ratings
11/23/2022 - Andrew S. Rhoten
Knowledgeable, persistent, honest and helpful.
My Service Ratings
11/06/2022 - Robert Monteleone
Susanne was absolutely amazing! Best realtor I have worked with. I highly recommend working with her.
My Service Ratings
11/01/2022 - Manuel Gomez
Excellent professional smart and kind!!
My Service Ratings
09/20/2022 - Leone Seebo
Suzanne Pendleton was extremely helpful. She located just the home that I was looking for and helped me navigate the complications of buying a home while living in another state. I appreciate her knowledge, kindness, and efficiency.
My Service Ratings
09/20/2022 - Stephen G. Russick
She handled every aspect of the sale extremely well. Took care of the problems as they came up. Always let us know what was coming up next.
My Service Ratings
08/20/2022 - Ronald L. Crouch
Suzanne is the finest agent I have ever dealt with. She is friendly, prompt, thorough and listens! I could go on looking for every positive I could think of. She returns every call in a timely manner and cannot do enough to satisfy her client. She has sold a home for us and now dealt with our purchase in returning to New Bern. I just cannot put into words what she has done for my wife and I. When it comes to real estate, we realize how lucky we were to have Suzanne!!
My Service Ratings
07/07/2022 - Julie M. Randle
Truthful, trustworthy, reliable and knowledgeable with the New Bern market
My Service Ratings
06/17/2022 - Marilyn W. Hauser
Susanne was efficient and on time with each step. She kept me informed all the way.
My Service Ratings
06/06/2022 - Kristin D. Trowbridge
Susanne made my home buying experience far beyond simple and enjoyable. I had worked with another realtor prior to Susanne who was unavailable during a holiday weekend. Understanding how quickly homes are placed under contract I reached out to her on a Sunday for fear I’d miss this opportunity. I am very thankful I did as she had my offer submitted by the end of the day. Surely I would’ve lost this purchase had it not been for her availability and responsiveness. I found my dream home and she was able to guide me through making an offer that was competitive but did not extend past my financial abilities. I trusted her in negotiating due diligence fee amounts and required closing costs. Boy am I glad I did. She is one motivated woman! Beyond motivation she is very knowledgeable. Far beyond her knowledge of the market, she was able to work out repairs needed post inspection seamlessly thanks to her many relationships with fair competent contractures. She shopped for the best, most affordable insurances for me without me asking for her help. This is my fourth home purchase. I’ve never known a realtor who went to bat for me in every aspect of home buying. She truly worked for me and I am so grateful!
My Service Ratings
05/26/2022 - Emily P Harrington
We had a fantastic agent. Susanne Pendleton went way beyond our expectations. She made buying our house in Fairfield Harbour as stress free as she possibly could.
My Service Ratings
05/11/2022 - Glenn L. Ferraris
Susanne was amazing! My sister and I were selling our parents' house in NC. With us living in NJ and PA, things were more complicated than usual. Luckily, our father had contacted Susanne prior to his passing. After he passed, Susanne came over to the house to go through the information that she had collected for our father with us. She gave us some tips and hints on how to easily get the house ready for showing. Susanne even came back at the end of the week to make sure it was ready. Once we headed back North, things still went so smoothly. I thought it could have been a nightmare, but Susanne made things go so smoothly from the first showing to the closing. We were so lucky to have Susanne during this emotional and hectic time!!
My Service Ratings
05/10/2022 - Peter H. Prideaux
When looking for a real estate agent to sell our home, we found Susanne Pendleton to be extremely professional, competent, and thorough. When working with her on the sale of our home we were never disappointed with our choice. Her professionalism and competence were always evident and greatly appreciated on every step of the process of selling our home. Thank you
My Service Ratings
05/02/2022 - Alvah Price
I have made numerous transactions with my rental properties over the last 20 years I’ve dealt with a lot of Realtors Susanne is at the top of her game extremely knowledgeable professional and goes out of her way to give amazing customer service. She goes way beyond the average realtor and it’s extremely helpful in so many ways I feel very fortunate that she represents me
My Service Ratings
04/26/2022 - Dale H. Petrangelo
Susanne has a thorough knowledge of real estate in the are. She was able to sell our house in a weekend. She communicated alll that was necessary for us to do in a timely manner. She made extra effort to help us through due diligence and all aspects of the sale.
My Service Ratings
12/05/2020 - Not Provided
After interviewing three top realtors in New Bern we choose to work with Susanne for our purchase and we were glad we did. Susanne was proactive without being bothersome and yet quickly responsive to our questions. She was a pleasure to work with and I would commend her to anyone looking for a knowledgeable real estate professional to help you in your real estate sale or purchase.
My Service Ratings
09/02/2020 - Not Provided
We have known Susanne socially for some time. Knowing her to be knowledgeable and personable we had high expectations selecting her as our agent. Susanne far exceeded our expectations. She is a true professional. She stayed in constant communication, offering sound advice, assistance and reassurances along to way. We personally loved working with Susanne and highly recommend her as an agent who goes above and beyond.
My Service Ratings
08/07/2020 - Not Provided
Susanne is, without a doubt, the most hard-working, thoughtful, and skilled realtor that I have ever met. She always went above and beyond to satisfy any request and ensured that I was comfortable at every stage of the process. Moreover, Susanne does not forget her clients after the deal is closed. She has been here for me long after I moved into the home. I am grateful to Susanne, not only for all her dedication and care, but her friendship.
My Service Ratings
07/17/2020 - ted Warnock
Susanne was great to work with for our home purchase! She was responsive whenever we needed to talk to her (even while wading along the beach!) Her follow through on action items was great and she communicated status with us all along the way. She was also very knowledgeable of the Fairfield Harbour area where we were looking. Her patience with us when we kept changing our minds about things was much appreciated. Would definitely recommend her.
My Service Ratings
07/16/2020 - Not Provided
I would highly recommend Susanne as a Realtor. She is very helpful, patient, and very knowledgable about the area. She showed my husband and I many homes in the area we desired to live. When we found the home that we now purchased, she was there all the way to navigate us through it all. She even gave us contacts of local plumbers, air conditioning servicemen, and utilities set up information. Great person to work with!
My Service Ratings
05/09/2020 - Not Provided
Over the years we have used 7 agents in buying and selling. Suzanne is head and shoulders above any agent we have used. She is personable, knowledgeable and professional. We had moved previously to selling so Susanne was responsible for the entire process. Every recommendation from price, preparing the house, suggested repairs, etc. was right on the mark. She kept us constantly updated on all issues (inspection, repairs, finding contractors to do the work, etc.) and returned all calls in a timely manner if not available when we called. We could not have had a less stressful experience, especially being states away during the process. We strongly recommend Susanne as your realtor when buying or selling.
My Service Ratings
04/29/2020 - Not Provided
We have been extremely impressed with Susanne’s professionalism. During our home Initial buyer progress, she was prompt in replying to any of our questions or concerns. We were relocating from another state and Susanne was always sensitive to our time restrictions and we never felt rushed or pressured viewing prospective homes. Her local knowledge of the area made the buying progress comfortable and she made us feel welcome inTo the community. Even after the closing, Susanne has extended her hospitality with being available anytime we have questions. We highly recommend her as a agent.
My Service Ratings
04/29/2020 - Not Provided
Susanne has an extremely fast response time to any inquiry we sent via text, call or email. We felt like she was always honest and straightforward and looked out for us (her client) every step of the way! Highly recommend!
My Service Ratings
01/15/2020 - Not Provided
Susanne was our realtor for selling our prior home and finding our new home. She is an excellent realtor. Her energy and dedication are top notch. She kept us informed, responded quickly to any questions or concerns and advised us throughout the process of selling and buying our homes. We appreciated her knowledge and expertise.We would recommend Susanne to anyone wishing to sell/buy a home.
My Service Ratings
11/13/2018 - Linda M.
As part of my 5-year plan toward retirement - and after reading several issues of "Where to Retire," and visiting and eliminating several cities and states - I found an informative article on New Bern, NC. I began searching on Zillow.com and Realtor.com and found a place that checked off all the boxes - so I called the listing agent - only to find out that there was already an offer in play - how disappointing - I was offered the option to put in a backup offer and was a little reluctant, however, I was so glad I did. Much to my surprise, 3 weeks later the initial offer fell apart. Now it was full steam ahead and this is where Susanne took over. She kept me informed every step of the way. As I will be making a major relocation from Texas, Susanne sent me extensive information on the area - reaffirming my decision that this was the place to retire. I then made a trip to see the townhouse and seal the offer. Susanne's strengths are her responsiveness and attention to detail - I felt secure in knowing that she had all my ducks in a row. Her assistance and recommendations on mortgage brokers, local insurance agents, handymen and property managers - took all the worry out of buying and possibly renting the townhouse until I could move in. I'm sure that this was one of her smaller transactions, however, I never once felt that I wasn't getting the same superior treatment she would give someone buying a much more expensive home. Here is where some agents would give you a thank you handshake and ask for referrals - Susanne on the other hand keeps working on my behalf to ensure that all my repairs and improvements are completed and coordinates the work orders in my absence - now that's true A+ Service showing real professional commitment. Susanne deserves more recognition than I can offer in this review - but know that if you are looking for your next home - call on Susanne - then you too will be singing her praises!
My Service Ratings
11/13/2018 - Dave & Ann P.
If you are buying or selling, Susanne is the perfect real estate agent to work with. She is a true professional and trustworthy person. She will help you through the entire process and will dedicate her services to you. If she cannot answer a question, she will get it answered for you. She also has great knowledge of the New Bern area. We just brought a home in New Bern NC, we are moving from New Jersey. We gave Susanne what we were looking for in a home and she was able to send us houses to look at before we went down to New Bern to see houses. We were able to select a group of homes to review. We found our new home on the second day. Once we decided to buy, Susanne did not stop there, she helped us get a good lawyer, home inspector, handy man contractor and landscaper. Since we could not be there doing the home inspection, she helped us out by going to be with the inspector. As we were in New Jersey, e-mail between us was very important, Susanne responded quickly and timely and if we needed to speak, she always has her cell phone. We had requested that the sellers fix a few things in the house before closing and she was there as well. So if you want an real estate agent that goes the extra mile, you want to use Susanne Pendleton.
My Service Ratings
11/13/2018 - Lisa & Craig R.
Susanne was there with all the way. First we sold our home in record time, then she helped us find and buy our new home. She was professional, organized, always available, and orchestrated a fabulous move, without a hitch. On top of it, always a smile and kind.
My Service Ratings
11/13/2018 - John C.
Mrs. Pendleton was great. Not only was she very knowledgeable about every step, she contracted my home in three days. She went above and beyond to sell my home and get me to closing. Hands down the best experience I have ever had in real estate.
My Service Ratings
11/13/2018 - Richard D.
Susanne was a pleasure to work with. she zeroed in very quickly on what I was looking for and only showed properties that were tailored to my interests.She was prompt and very knowledgeable.If she didn't know the answer to a question she knew who to call to get it. I would highly recommend her. Richard Dixin
My Service Ratings
11/13/2018 - Bill & Michaela H.
Susanne was excellent! She is a great Agent and must be a valued asset to your Broker. She was very pleasant and worked with us very professionally - she got everything done - but in a way that was very nice and great to work with her. She is very detail oriented and paid attention to what we wanted and made sure we got everything done off the list and followed up with referrals if we needed it and followed up with us to make sure we were ok with everything. We have bought and sold several properties over the years and i have to say, Susanne was a great Agent for us.
My Service Ratings
11/13/2018 - Phil Y.
Being from out of town (Chicago), we were unfamiliar with all the different neighborhoods in New Bern. So before we met with Susanne, she gave us some places to visit to get a better feel for the atmosphere and layout of the town. She also sent us listings for homes in the various neighborhoods that met our criteria. And when we came into her office to tour the homes we picked out, she gave us a tour of the town as we drove from home to home. She never commented or pushed us to consider or reject any of the homes we looked at. When we found out that the one home we wanted specifically to see (came 1,000 miles for) was off the market, she quickly found some others that were similar yet matched what we were looking for. And we are glad she did because that is how we found our perfect home! Then we headed back to Chicago and had to ask her many times to be our eyes and ears (and mouth) during the process of preparing for the closing, helped to find painters, cleaners, lawyer, inspectors, and made herself readily available to give them access whenever needed. Without her going above and beyond for us, this dream would never have happened. And I hope we have made a long time friend in the process!
My Service Ratings
11/13/2018 - Steve S.
After making the decision that Fairfield Harbor in Newbern was going to be my new home I was very fortunate to find Susanne to help me with this transition. Susanne was very professional and attentive though the entire process and beyond. What could have been a very stressful time in my life because of her was painless. We discussed my wish list and she sent me listings in the area that met my criteria. After several showings and narrowing down my decision she walked me through the negotiating process. Offering advice that I found to be very helpful. At no time did I feel like I was alone. She was in constant contact with all the parties involved. After my offer was accepted she really stepped up to the plate. She stayed on top of every step through the closing process. Constantly checking to ensure that all of my questions were being answered. After we closed she continued to help me with contact information regarding utilities , etc. Even to the point of driving to the local cable providers office and arranging service for me. I cannot recommend her enough.
My Service Ratings
11/13/2018 - Bonny & David S.
Susanne Pendelton is one of the most wonderful, dedicated, knowledgeable, hard-working, and truly caring real estate agents in the field. She is local to the eastern North Carolina/ New Bern Area, and made the entire process very efficient. From the moment I called her to dealing with follow-up issues (on the part of the sellers, not Susanne), She went above and beyond to answer all of our questions, resolve issues, and everything else could do to make this a very positive homebuying experience. We cannot imagine having done this with anyone else, and there is not another agent that we would recommend more. She followed up with us immediately on all of our communications, And despite having many clients, treated us like individuals and always made time for us. We appreciate all of her hard work and kindness, and we love our forever home!
My Service Ratings
11/13/2018 - Kate & Alan G.
Susanne did a wonderful job of marketing and selling our home! She was persistent and tenacious in following up with agents and perspective buyers after each showing and sharing the feedback with us. Although it took over 6 months to sell our home, Susanne maintained a positive â??can doâ?� attitude and never gave up! In the end after many showings by other agents, it was Susanne herself who brought our buyer to see our home, and she therefore ended up as both listing and selling agent! Once under contract, she paid close attention to every detail to get us to the closing table. We are so grateful to Susanne for all her help , and we would highly recommend her as either a listing or buyers agent. She is extremely professional and a pleasure to work with...and most importantly she gets the job done! Thank you for everything Susanne!
My Service Ratings
11/13/2018 - Oscar M.
Finding the right property from afar and getting through the the hassles of the purchase itself is not easy. Susanne was able to make this an enjoyable task. Her knowledge of the community and understanding of my requirements was key in getting to a successful transaction. I am really glad she was my agent.
My Service Ratings
11/13/2018 - Paula N.
So grateful for Susanne. Professional and always two steps ahead making this purchase easy.
My Service Ratings
11/13/2018 - Michael & Cynthia D.
We recently completed the purchase of a small condo as a second home. Throughout our life we have been involved in about a dozen real estate transactions, and without a doubt we felt the most comfortable and confidant with the services that Susanne brought to us. She anticipated our questions and proacted with solutions. She made sure that we were aware of similar comps and seamlessly scheduled the visits. And most importantly, she was able to see the transaction from our perspective from start to finish in a very timely and professional manner. We would not hesitate to work with Suzanne any future real estate transaction.
My Service Ratings
11/13/2018 - Jim & Kay H.
Susanne's understanding of our home interest was met with outstanding results. We love our home and thank her whenever we see her.
My Service Ratings
11/13/2018 - Barry & Lisa N
It was our good fortune to be connected with Susanne for our real estate needs in New Bern. She was extremely knowledgeable and responsive, and kept us informed of every step along the way. Susanne kept us promptly abreast of new listings, and never hesitated to organize multiple showings on short notice. We really appreciated the way she helped us find the perfect property for our family. Barry & Lisa Nickalson
